I just got an email from a regular convention customer, who notes that he always buys something from me at Arisia, and that in better times, that would be this coming weekend. He writes “since I don’t want you or your authors to lose out because we’re not conventioning in person, can I purchase some books directly from you?” I’m very touched to receive this loving offer. As I told him, I’ve been running the company at the bare minimum this year, not growing as it should, but operating cautiously enough that we’ll emerge from the pandemic in as good a shape as we entered it, having missed out only on the growth. Nevertheless, it’s a wonderful offer which I told him I’m willing to accept, only so long as it doesn’t present any hardship for him.

Wow, Fantastic Books has THE BEST customer-friends.